Navigation for RIT
campus during winters

Navigation for RIT
campus during winters

Navigation for RIT campus during winters

Navigation for RIT campus during winters

Overview

Overview

RIT Hyperwalk enhances the RIT Campus Map UI/UX for intuitive navigation, integrating real-time data and user-centred design.

RIT Hyperwalk enhances the RIT Campus Map UI/UX for intuitive navigation, integrating real-time data and user-centred design.

Role

Researcher and Designer

Role

Researcher and Designer

Type

Group Case Study

Timeline

4 months

Timeline

4 months

Problem

Problem

RIT’s campus navigation becomes especially difficult during winter due to unclear maps and limited guidance on accessible indoor routes, causing frustration and inefficiency.

RIT’s campus navigation becomes especially difficult during winter due to unclear maps and limited guidance on accessible indoor routes, causing frustration and inefficiency.

Solution

Solution

We designed an AR-powered navigation system with real-time guidance, weather-adaptive routes, and enhanced accessibility to ensure seamless and efficient campus navigation for students, faculty, and visitors.

We designed an AR-powered navigation system with real-time guidance, weather-adaptive routes, and enhanced accessibility to ensure seamless and efficient campus navigation for students, faculty, and visitors.

Research

Research

Conducted a thorough study to understand the challenges faced by students, faculty, and visitors while navigating the RIT campus, especially in winter. Each research milestone involved:

  1. User Interviews and Surveys.

  2. Contextual Inquiry.

Conducted a thorough study to understand the challenges faced by students, faculty, and visitors while navigating the RIT campus, especially in winter. Each research milestone involved:

  1. User Interviews and Surveys.

  2. Contextual Inquiry.

User Interviews and Surveys

User Interviews and Surveys

12 interviews and around 40 surveys were conducted with students, faculty, and visitors to gather pain points regarding campus navigation.

12 interviews and around 40 surveys were conducted with students, faculty, and visitors to gather pain points regarding campus navigation.

Key Findings

Key Findings

Existing maps lacked real-time data and failed to provide clear indoor pathways.


Existing maps lacked real-time data and failed to provide clear indoor pathways.


Adverse weather severely hindered movement throughout campus.

Adverse weather severely hindered movement throughout campus.

Many users faced wayfinding and access challenges.

Many users faced wayfinding and access challenges.

80% - Users are frustrated with the current RIT maps application.

80% - Users are frustrated with the current RIT maps application.

60% - Feel the lack of real-time navigation and updates.

60% - Feel the lack of real-time navigation and updates.

30% - Face accessibility challenges due to poor design.

30% - Face accessibility challenges due to poor design.

Contextual Inquiry

Contextual Inquiry

  1. Observing participants moving across campus in different weather conditions.

  2. Asking users to navigate from one point to another using current tools (physical maps, mobile apps).

  3. Conducting follow-up interviews to understand their thoughts and preferences.

  1. Observing participants moving across campus in different weather conditions.

  2. Asking users to navigate from one point to another using current tools (physical maps, mobile apps).

  3. Conducting follow-up interviews to understand their thoughts and preferences.

Key Findings

Key Findings

Users expected indoor navigation with AR assistance.

Users expected indoor navigation with AR assistance.

Weather conditions heavily impacted movement across campus.



Weather conditions heavily impacted movement across campus.



Many users struggled with orientation and accessibility issues.

Many users struggled with orientation and accessibility issues.

From Research to Prototype : Bridging Insights to Design

From Research to Prototype : Bridging Insights to Design

The research findings highlighted key navigation challenges on the RIT campus, including the lack of real-time data, poor indoor mapping, weather-related movement difficulties, and accessibility issues. These insights directly informed the design of the high-fidelity prototype, ensuring it effectively addresses user pain points.


  1. Real-time Navigation & AR Assistance: Implemented indoor navigation with AR to provide clear pathways and real-time updates.

  2. Weather Adaptation Features: Integrated weather-aware route suggestions to help users plan better.

  3. Enhanced Accessibility: Improved UI design with better contrast, larger fonts, and voice-assisted navigation for ease of use.

The research findings highlighted key navigation challenges on the RIT campus, including the lack of real-time data, poor indoor mapping, weather-related movement difficulties, and accessibility issues. These insights directly informed the design of the high-fidelity prototype, ensuring it effectively addresses user pain points.


  1. Real-time Navigation & AR Assistance: Implemented indoor navigation with AR to provide clear pathways and real-time updates.

  2. Weather Adaptation Features: Integrated weather-aware route suggestions to help users plan better.

  3. Enhanced Accessibility: Improved UI design with better contrast, larger fonts, and voice-assisted navigation for ease of use.

Hi-Fi Wireframes

Hi-Fi Wireframes

Login and Profile

Login and Profile

The login and profile pages have a modern, user-friendly design with easy navigation, improved security, and personalization options. Smooth transitions and a clean layout enhance usability, making the experience intuitive and efficient

The login and profile pages have a modern, user-friendly design with easy navigation, improved security, and personalization options. Smooth transitions and a clean layout enhance usability, making the experience intuitive and efficient

Weather and Popular Searches

Weather and Popular Searches

The weather and popular search features provide real-time, visually clear, and personalized information, enhancing usability, accessibility, and efficiency in the app.

The weather and popular search features provide real-time, visually clear, and personalized information, enhancing usability, accessibility, and efficiency in the app.

AR Indoor Navigation

AR Indoor Navigation

The AR navigation feature offers real-time, intuitive, and visually guided directions, enhancing accuracy, usability, and overall navigation experience

The AR navigation feature offers real-time, intuitive, and visually guided directions, enhancing accuracy, usability, and overall navigation experience

Learnings and Future Direction

Learnings and Future Direction

  1. Indoor navigation and real-time data are essential – Users needed better awareness of tunnels and weather-adaptive routes.

  1. Indoor navigation and real-time data are essential – Users needed better awareness of tunnels and weather-adaptive routes.

  1. AR and accessibility features improve user experience – Turn-by-turn AR guidance and customizable routes made navigation easier.

  1. AR and accessibility features improve user experience – Turn-by-turn AR guidance and customizable routes made navigation easier.

  1. Developing a high-fidelity prototype for real-world testing – Refining UI/UX and ensuring system scalability.

  1. Developing a high-fidelity prototype for real-world testing – Refining UI/UX and ensuring system scalability.